Privacy Policy

1 Information We Collect

We collect personal information necessary to provide our chit fund services, comply with regulatory requirements, and communicate with you effectively.

Personal Identification Information:

• Full name, date of birth, and gender
• Government-issued ID: Aadhaar card, PAN card, Voter ID, or Passport
• Residential address and proof of address documents
• Passport-size photographs

Contact Information:

• Mobile number and WhatsApp number
• Email address (if provided)
• Permanent and current residential addresses

Financial Information:

• Bank account details for prize disbursement and dividend payments
• Income details as required under KYC norms
• Payment history and contribution records

Technical Information (Website):

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Enquiry form submissions

2 How We Use Your Information

We use the information we collect for the following purposes:

• Processing your chit fund membership and enrollment
• Conducting KYC (Know Your Customer) verification as mandated by law
• Managing monthly contributions, auctions, and prize disbursements
• Sending monthly statements, dividend notifications, and auction updates
• Communicating important notices regarding your chit group
• Complying with the Chit Fund Act 1982 and Karnataka State Chit Fund Registrar requirements
• Preventing fraud and ensuring the integrity of our auction process
• Responding to your enquiries and providing customer support
• Improving our services and website experience

3 Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

• Regulatory Authorities: Karnataka State Chit Fund Registrar, Registrar of Companies, or other government bodies as required by law
• Legal Compliance: In response to valid court orders, legal process, or to protect our legal rights
• Financial Partners: Banks for processing payments and disbursements, strictly on a need-to-know basis
• Auditors: Statutory auditors who are bound by professional confidentiality obligations

4 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Physical documents stored in locked, secure cabinets with restricted access
• Digital records protected with password-based access controls
• Secure HTTPS encryption on our website
• Staff trained on data confidentiality and privacy obligations
• Regular review of our data security practices

While we take all reasonable precautions, no system is completely immune to security risks. In the event of a data breach, we will notify affected members promptly as required by applicable law.

5 Your Rights & Choices

As a member or prospective member, you have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your data, subject to legal retention obligations
• Right to Withdraw Consent: Withdraw consent for non-essential communications at any time
• Right to Grievance: Lodge a complaint with our grievance officer or the relevant authority

To exercise these rights, contact us at sunithachits@gmail.com or visit our office.

6 Cookies & Tracking

Our website uses basic cookies and similar tracking technologies to improve your browsing experience. These include:

• Session cookies to maintain your browsing session
• Analytics cookies to understand how visitors use our website (e.g., Google Analytics)
• Preference cookies to remember your settings

You can disable cookies through your browser settings. Note that some website features may not function properly if cookies are disabled.

7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with applicable legal and regulatory requirements:

• Active member records: For the duration of your chit group plus 8 years post-completion
• KYC documents: As required by applicable regulations (typically 5–10 years)
• Financial transaction records: Minimum 8 years as per accounting standards
• Website enquiry data: 1 year from the date of submission

8 Children's Privacy

Sunitha Chit Funds does not knowingly collect personal information from individuals under the age of 18. Our chit fund services are intended for adults only. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete such information.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify existing members of material changes via SMS or notice at our office. The "Last Updated" date at the top of this page will always reflect the most recent revision. Continued use of our services after any changes constitutes your acceptance of the updated policy.

10 Contact Us

For any privacy-related questions, concerns, or to exercise your data rights, please reach out to our Grievance Officer: